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Terms of Service

Last updated: 2/22/2026

Agreement to Terms

These Terms of Service ("Terms") govern your use of the LeafyGreens website and services operated by LeafyGreens ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

Description of Services

LeafyGreens is an e-commerce platform that offers:

  • Sale of plants, flowers, and gardening supplies
  • Elegant vases and plant containers
  • Plant care guidance and information
  • Order processing and fulfillment
  • Customer support and assistance
  • Wishlist and order tracking features

User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring you are at least 18 years old or have parental consent

Ordering and Payment

Order Acceptance

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Prices are subject to change without notice
  • Orders are not confirmed until payment is processed

Payment Methods

  • We accept various payment methods including credit cards, debit cards, and digital wallets
  • Payments are processed securely through Stripe
  • All prices are in USD unless otherwise stated
  • Sales tax will be added where applicable

Billing

  • You authorize us to charge your payment method for all purchases
  • Payment is due at the time of order placement
  • Failed payments may result in order cancellation

Shipping and Delivery

Shipping Information

  • Shipping costs are calculated based on destination and order weight
  • Delivery times are estimates and may vary
  • We ship to addresses within our service areas only
  • Orders are typically processed within 1-2 business days

Delivery

  • Delivery requires a signature for orders over a certain value
  • You are responsible for providing accurate delivery information
  • Failed deliveries may result in additional charges
  • Risk of loss transfers to you upon delivery

Returns and Refunds

Return Policy

  • Returns must be initiated within 30 days of delivery
  • Items must be in original condition and packaging
  • Live plants may have specific return restrictions
  • Shipping costs for returns are the customer's responsibility

Refund Process

  • Refunds are processed within 5-10 business days
  • Refunds are issued to the original payment method
  • Restocking fees may apply to certain items

Product Information

Product Descriptions

  • We strive to provide accurate product descriptions and images
  • Actual products may vary slightly from images
  • Plant care information is provided as guidance only
  • We are not responsible for plant health after delivery

Availability

  • Product availability is subject to change
  • We may substitute items of equal or greater value
  • Out-of-stock items will be clearly marked

Prohibited Uses

You agree not to use our services for any unlawful purpose or to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use automated systems to access our services
  • Resell our products without authorization

Intellectual Property

All content on our website, including text, images, logos, and software, is owned by LeafyGreens or our licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, or modify our content
  • Our trademarks and trade names are our property
  • User-generated content remains your property
  • You grant us license to use your content for service provision

Limitation of Liability

To the maximum extent permitted by law, LeafyGreens shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Damages resulting from product use or care
  • Service interruptions or technical issues
  • Third-party actions or content

Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding plant health or survival
  • Warranties of non-infringement
  • Warranties regarding uninterrupted or error-free service

Indemnification

You agree to indemnify and hold harmless LeafyGreens, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which LeafyGreens operates, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: flowery@tagcodi.com

Phone: +251913637519 / +251970744755

Address: Addis Ababa, Ethiopia